Shareholder Value Maximization through Mining Operational Excellence - My article in Mining India magazine
Fundamentally it is easy to discern that three levers to shareholders’ value are the capital employed, market realization (revenues) and operating costs for any mining ventures. Prudent application of capital involves optimal utilization of equipment and machinery and investments in expansion of reserves. Market realization depends largely on market intelligence and management of market risks appropriately. In the recent years when the commodities markets have performed well, there are chances that market realizations have been good for mining companies with little efforts. However, while prices have been rising, so have been the costs. In such circumstances, and more so when market environment turns around, it is realized that while prices tend to fall sharply, costs tend to be sticky. That’s when the significance of the third lever can be assessed. Lever of operating costs for shareholders’ value maximization can be best employed with an objective of continuously and relentlessly reducing costs through performance improvement and hence, achieving operational excellence.
The six keys of operational excellence
The typical keys for performance improvement in a mining venture are – technology, performance management parameters, organization, processes, strategy and leadership.
Technology essentially involves collection, usage, analysis and communication of data from various business processes of an organization. Several of the mining processes are now controlled through implementation of enterprise resource planning technologies, supported by arrays of specialized technologies for unique processes such as mine planning, geological modeling, blast design, GPS based haulage plan and truck dispatch systems. Operational excellence may aim at seamlessly aligning several of these technology platforms and hence, having better operational control over the entire mining processes chain. Performance management parameters such as Key Performance Indicators (KPIs) are tools that help the process of operational excellence through identifying areas that need to be measured, controlled and evaluated periodically for improvements. KPIs on an organization wide human resources can be applied in the form of a balanced score card, which can help track improvements in human capital effectiveness and efficiencies. Organization concerns the availability of right talent for right positions in a structure that supports the business processes. Processes are those which range from activities such as drilling, blasting and haulage to procurement, talent acquisition and all others. Strategy for mine development, operations and supply chains has significant bearing on the operating costs and hence, they figure prominently in the scheme for operational performance improvement. Leadership team that is aligned to innovation, continuous performance improvement and cost reduction pursuits alone can see the efforts being made on a sustainable basis yielding fruits of operational excellence.
One of the key characteristics of these six keys is that while the impact of these on operational excellence is in the increasing order of magnitude; the quantum of investment in time, effort and resources, and ease of improvements follow in decreasing order in the sequence of technology, performance management parameters, organization, processes, strategy and leadership. This characteristics need to be considered when the trade-off between investments and likely impact is being made.
Value optimized operations
The value driver model for the performance excellence therefore targets value-optimized operations which in turn have three components:
1) Development of value focused culture – this concerns the human resources and organizational structure for enhancing value
2) Process controls for effectiveness and efficiency – this concerns primarily the organizational and production processes for cost reduction
3) Systems to support processes and development of value driven culture – this concerns the technology that support the above two.
Development of value focused culture can be different for leaders and for staff. The focus of leaders may be on education, establishment of managerial accountability for costs, effectiveness of compliance to targets, and establishment of model behavior in line with value-driven culture. These can each be translated into KPIs, such as variances on budgeted costs versus actual costs for a cost center under a particular manager for accountability on costs. The measurement, monitoring and rewarding of performance based on the KPIs can help create a value focused leadership team. Similar framework may be designed for staff for their cost conscious behavior and each of the components of the framework can then be translated to appropriate KPIs which are then linked to rewards and recognition for the staff.
Process controls for effectiveness and efficiency depend on all processes in the life cycle of a mine, right from planning to execution. Planning should involve prudent and effective budgeting process for operations. These budgeting processes can be activity based budgeting and zero based budgeting and the performance of the operations vis-à-vis the budgeted levels of expenses must be monitored, analyzed for variances and assessed for lack of compliances by the process owner. The other process control components typically are design of prudent requisitioning, inventory management, material consumption, wastage management and such others. Material requisitioning, for example, can then be studied for classification of materials and some of these costs can be optimized through just-in-time application or vendor-owned-and-managed stocks. The site-mix-emulsion explosives, for example, may be a vendor-owned-and-managed stock till the blast holes are charged for blasting in surface mines. These effectively reduce the carrying cost of inventory and may also reduce the maintenance of explosives magazine.
The processes must be supported by systems and technologies to result in performance improvement and process excellence. The technology must provide for accurate and on the run reporting of costs and its comparison with budgeted costs, so that variances can be effectively mitigated in short response time. The technology should also support evaluation of cost-benefit analyses of all performance improvement initiatives as well, and help in the assessment of variances along with establishment of accountabilities and indication of mitigation measures. The reports of costs controls and cost-benefit assessments may be disseminated at various levels of the organization depending upon the established communication policy and the process ownerships. Technology can facilitate that as well. Technology and systems can also help capture appropriate data that help keeping a tab on lead indicators, which indicate a business need for mitigation measures in anticipation of likely variances.
Performance Enhancement Cycle
The process of shareholders’ value maximization through process excellence is a continuous process and initiatives can be cyclical, each running parallel and sometimes even independent of each other. The components of the cycle can quite intuitively be –
• Planning the performance improvement initiatives,
• Setting targets,
• Measurement and monitoring of the progress, and
• Addressing and mitigating variances.
These cycles of performance improvement however get more and more complex with succeeding ones. The initial cycles tend to address the basic improvement opportunities, such as development of roadmap for value-driven leadership, establishment of governance structures, definition of organizational roles, responsibilities and process accountabilities, identification of common and frequent failures and methods to affectively mitigate and manage them, re-considering procurements and sourcing, and such others. In the more matured mining operations after the basic cycle has been completed and most initiatives in the cycle have yielded, the complexity of performance improvement initiatives rises. These initiatives then tend to look at broader resource planning, implementation of process inspections, precision in developmental needs for leaders and staff for value-conscious culture development, development of standard operating procedures for several key processes, risk management, asset utilization, equipment maintenance and such others. Further evolved mining projects and organizations then get into more complex cycle of continuous improvement, focusing on implementation of performance management processes, processes to incubate innovation, implementation of reliability methods for production and maintenance, real time monitoring of asset utilization, process timeframes, costs and variances, and implementation of complex enterprise wide resources planning and management systems.
Target Setting and Prioritizing
The performance improvement initiatives that essentially target shareholders’ value enhancement must begin with a target. This process usually tends to be challenging since there is always haziness on where to begin from. At the same time, during brainstorming for identifying opportunities, several realistic and unrealistic ideas may prop up adding to this intriguing question. Systematic approach to target setting and prioritizing, therefore, becomes significant and once such a roadmap of implementation has been accepted, the battle seems easier.
The estimated costs of production of an ore or mineral is first prepared according to ‘as-is’ assessment. These are then subject to all proposed initiatives for performance improvement through cost reduction and each of these initiatives need to be assessed from the costs and benefits perspective. Only the initiatives that are likely to yield net benefits are considered with an estimate of likely benefits being made in monetary terms. An aggregate of all the net benefits from these initiatives then measured against the ‘as-is’ costs will indicate the final estimated ‘to-be’ costs.
From the identified initiatives, with their respective costs and benefits, some tend to be high impact while others tend to be low and on the other hand there may be varying degrees of ease in their implementation. A prudent approach to develop a road map is, therefore, then to plot these initiatives on a three-dimensional matrix – impact of the initiative in monetary terms, ease of implementation and payback time. After the initiatives are plotted, the organization can choose to focus on low hanging fruits first before plunging deep into the initiatives which may have higher impact but take longer to implement.
A Short Case in the Point
During my stint in Zambia where the challenge was to re-operationalize a coal mine, one of the significant performance enhancement opportunity was to shorten the length of coal and overburden haulage distance through – a) creating a new haul road through the middle the leasehold, b) investing in extension of the conveyor belt to shorten haulage through dump trucks and c) relocation of in-pit service station so that it moved closer to the working faces of the mine. These initiatives could be all done simultaneously or taken after the other. Typically, for overburden removal, the key considerations are:
• Overburden removal by equipment is constrained by the preceding equipment along the removal chain
• A capacity constraint on a type of equipment means that total overburden removal cannot be increased without increasing the amount of overburden moved by that piece of equipment
• Trucks can either deliver overburden to the dump or the transit point from where the conveying system can be employed
For each of the scenarios then, a cost-benefit estimate is done that takes into account life-of-the-mine costs. A realistic estimate is also done for the ease of implementing the initiatives, which leads to prioritizing them. The analyses includes – Value driver tree that establishes the impact of the initiative on the final shareholders’ value; Control worksheet that presents the base case scenario for each othe initiatives and their cost benefit analysis; Capacity analysis that indicates the possibilities of splits in the overbudern flow through different routes and inidates optimal capacity; and Sensitivity analysis that gives the range on impact on shareholders’ value with each change in parameters considered for cost-benefit analyses. Based on these, the management approval for implementation is given and implementation is undertaken.
Conclusion
From Deloitte’s recent report on tracking global trends in mining for 2012, it is well accepted now that costs of mining have been going up across the board. New taxes and royalties are pushing up compliance costs; energy input costs are on the rise; capital expenditures are reaching a new peak; in some regions, investments in water, transportation and energy are expected to account for 82% of project spend; and global political uncertainty and currency volatility have exacerbated the situation. Under these circumstances, it can easily be stated that cost management will remain a critical priority. This is the time to institute long-term optimization and efficiency measures, which are targeted at shareholders’ value maximization through operational cost reductions and process excellence. Enhancing performance management through continuous improvement and sustained focus on cost reductions can help with the analysis of expenses on a per item basis, to enhance shareholders’ value.
The six keys of operational excellence
The typical keys for performance improvement in a mining venture are – technology, performance management parameters, organization, processes, strategy and leadership.
Technology essentially involves collection, usage, analysis and communication of data from various business processes of an organization. Several of the mining processes are now controlled through implementation of enterprise resource planning technologies, supported by arrays of specialized technologies for unique processes such as mine planning, geological modeling, blast design, GPS based haulage plan and truck dispatch systems. Operational excellence may aim at seamlessly aligning several of these technology platforms and hence, having better operational control over the entire mining processes chain. Performance management parameters such as Key Performance Indicators (KPIs) are tools that help the process of operational excellence through identifying areas that need to be measured, controlled and evaluated periodically for improvements. KPIs on an organization wide human resources can be applied in the form of a balanced score card, which can help track improvements in human capital effectiveness and efficiencies. Organization concerns the availability of right talent for right positions in a structure that supports the business processes. Processes are those which range from activities such as drilling, blasting and haulage to procurement, talent acquisition and all others. Strategy for mine development, operations and supply chains has significant bearing on the operating costs and hence, they figure prominently in the scheme for operational performance improvement. Leadership team that is aligned to innovation, continuous performance improvement and cost reduction pursuits alone can see the efforts being made on a sustainable basis yielding fruits of operational excellence.
One of the key characteristics of these six keys is that while the impact of these on operational excellence is in the increasing order of magnitude; the quantum of investment in time, effort and resources, and ease of improvements follow in decreasing order in the sequence of technology, performance management parameters, organization, processes, strategy and leadership. This characteristics need to be considered when the trade-off between investments and likely impact is being made.
Value optimized operations
The value driver model for the performance excellence therefore targets value-optimized operations which in turn have three components:
1) Development of value focused culture – this concerns the human resources and organizational structure for enhancing value
2) Process controls for effectiveness and efficiency – this concerns primarily the organizational and production processes for cost reduction
3) Systems to support processes and development of value driven culture – this concerns the technology that support the above two.
Development of value focused culture can be different for leaders and for staff. The focus of leaders may be on education, establishment of managerial accountability for costs, effectiveness of compliance to targets, and establishment of model behavior in line with value-driven culture. These can each be translated into KPIs, such as variances on budgeted costs versus actual costs for a cost center under a particular manager for accountability on costs. The measurement, monitoring and rewarding of performance based on the KPIs can help create a value focused leadership team. Similar framework may be designed for staff for their cost conscious behavior and each of the components of the framework can then be translated to appropriate KPIs which are then linked to rewards and recognition for the staff.
Process controls for effectiveness and efficiency depend on all processes in the life cycle of a mine, right from planning to execution. Planning should involve prudent and effective budgeting process for operations. These budgeting processes can be activity based budgeting and zero based budgeting and the performance of the operations vis-à-vis the budgeted levels of expenses must be monitored, analyzed for variances and assessed for lack of compliances by the process owner. The other process control components typically are design of prudent requisitioning, inventory management, material consumption, wastage management and such others. Material requisitioning, for example, can then be studied for classification of materials and some of these costs can be optimized through just-in-time application or vendor-owned-and-managed stocks. The site-mix-emulsion explosives, for example, may be a vendor-owned-and-managed stock till the blast holes are charged for blasting in surface mines. These effectively reduce the carrying cost of inventory and may also reduce the maintenance of explosives magazine.
The processes must be supported by systems and technologies to result in performance improvement and process excellence. The technology must provide for accurate and on the run reporting of costs and its comparison with budgeted costs, so that variances can be effectively mitigated in short response time. The technology should also support evaluation of cost-benefit analyses of all performance improvement initiatives as well, and help in the assessment of variances along with establishment of accountabilities and indication of mitigation measures. The reports of costs controls and cost-benefit assessments may be disseminated at various levels of the organization depending upon the established communication policy and the process ownerships. Technology can facilitate that as well. Technology and systems can also help capture appropriate data that help keeping a tab on lead indicators, which indicate a business need for mitigation measures in anticipation of likely variances.
Performance Enhancement Cycle
The process of shareholders’ value maximization through process excellence is a continuous process and initiatives can be cyclical, each running parallel and sometimes even independent of each other. The components of the cycle can quite intuitively be –
• Planning the performance improvement initiatives,
• Setting targets,
• Measurement and monitoring of the progress, and
• Addressing and mitigating variances.
These cycles of performance improvement however get more and more complex with succeeding ones. The initial cycles tend to address the basic improvement opportunities, such as development of roadmap for value-driven leadership, establishment of governance structures, definition of organizational roles, responsibilities and process accountabilities, identification of common and frequent failures and methods to affectively mitigate and manage them, re-considering procurements and sourcing, and such others. In the more matured mining operations after the basic cycle has been completed and most initiatives in the cycle have yielded, the complexity of performance improvement initiatives rises. These initiatives then tend to look at broader resource planning, implementation of process inspections, precision in developmental needs for leaders and staff for value-conscious culture development, development of standard operating procedures for several key processes, risk management, asset utilization, equipment maintenance and such others. Further evolved mining projects and organizations then get into more complex cycle of continuous improvement, focusing on implementation of performance management processes, processes to incubate innovation, implementation of reliability methods for production and maintenance, real time monitoring of asset utilization, process timeframes, costs and variances, and implementation of complex enterprise wide resources planning and management systems.
Target Setting and Prioritizing
The performance improvement initiatives that essentially target shareholders’ value enhancement must begin with a target. This process usually tends to be challenging since there is always haziness on where to begin from. At the same time, during brainstorming for identifying opportunities, several realistic and unrealistic ideas may prop up adding to this intriguing question. Systematic approach to target setting and prioritizing, therefore, becomes significant and once such a roadmap of implementation has been accepted, the battle seems easier.
The estimated costs of production of an ore or mineral is first prepared according to ‘as-is’ assessment. These are then subject to all proposed initiatives for performance improvement through cost reduction and each of these initiatives need to be assessed from the costs and benefits perspective. Only the initiatives that are likely to yield net benefits are considered with an estimate of likely benefits being made in monetary terms. An aggregate of all the net benefits from these initiatives then measured against the ‘as-is’ costs will indicate the final estimated ‘to-be’ costs.
From the identified initiatives, with their respective costs and benefits, some tend to be high impact while others tend to be low and on the other hand there may be varying degrees of ease in their implementation. A prudent approach to develop a road map is, therefore, then to plot these initiatives on a three-dimensional matrix – impact of the initiative in monetary terms, ease of implementation and payback time. After the initiatives are plotted, the organization can choose to focus on low hanging fruits first before plunging deep into the initiatives which may have higher impact but take longer to implement.
A Short Case in the Point
During my stint in Zambia where the challenge was to re-operationalize a coal mine, one of the significant performance enhancement opportunity was to shorten the length of coal and overburden haulage distance through – a) creating a new haul road through the middle the leasehold, b) investing in extension of the conveyor belt to shorten haulage through dump trucks and c) relocation of in-pit service station so that it moved closer to the working faces of the mine. These initiatives could be all done simultaneously or taken after the other. Typically, for overburden removal, the key considerations are:
• Overburden removal by equipment is constrained by the preceding equipment along the removal chain
• A capacity constraint on a type of equipment means that total overburden removal cannot be increased without increasing the amount of overburden moved by that piece of equipment
• Trucks can either deliver overburden to the dump or the transit point from where the conveying system can be employed
For each of the scenarios then, a cost-benefit estimate is done that takes into account life-of-the-mine costs. A realistic estimate is also done for the ease of implementing the initiatives, which leads to prioritizing them. The analyses includes – Value driver tree that establishes the impact of the initiative on the final shareholders’ value; Control worksheet that presents the base case scenario for each othe initiatives and their cost benefit analysis; Capacity analysis that indicates the possibilities of splits in the overbudern flow through different routes and inidates optimal capacity; and Sensitivity analysis that gives the range on impact on shareholders’ value with each change in parameters considered for cost-benefit analyses. Based on these, the management approval for implementation is given and implementation is undertaken.
Conclusion
From Deloitte’s recent report on tracking global trends in mining for 2012, it is well accepted now that costs of mining have been going up across the board. New taxes and royalties are pushing up compliance costs; energy input costs are on the rise; capital expenditures are reaching a new peak; in some regions, investments in water, transportation and energy are expected to account for 82% of project spend; and global political uncertainty and currency volatility have exacerbated the situation. Under these circumstances, it can easily be stated that cost management will remain a critical priority. This is the time to institute long-term optimization and efficiency measures, which are targeted at shareholders’ value maximization through operational cost reductions and process excellence. Enhancing performance management through continuous improvement and sustained focus on cost reductions can help with the analysis of expenses on a per item basis, to enhance shareholders’ value.
